Clover Compact
      Back to home
      1. Help Center
      2. Device Information
      3. Clover Compact

      Clover Compact – Merchant Setup & User Guide

      Clover Compact is a countertop payment terminal designed for simple, fast transactions with a clean, compact footprint. This guide will walk you through setup, connectivity, and daily use.

      🌐 Network Requirements

      The Clover Compact can connect via:

      • Wi-Fi (2.4GHz and 5GHz)

      • Ethernet (recommended for stability)

      • Optional LTE (if configured with cellular)

      Network Setup Tips:

      • The device must connect directly to the internet (no TLS proxies).

      • Use a dedicated subnet for terminal devices with DHCP or static IPs.

      • For Wi-Fi, use a secure WPA2 network with a strong password.

      • Restrict Wi-Fi access by MAC or IP if desired for added security.

      📦 What's in the Box

      • Clover Compact Terminal

      • Power Adapter

      • Printer Paper Roll (same size as Clover Flex)

      • Optional PIN Shield

      • Quick Start Guide

      ⚙️ Initial Setup

      1. Unbox and assemble the device.

      2. Connect the power adapter to a grounded outlet.

      3. The device powers on automatically.

      4. Follow the on-screen prompts to select:

        • Language

        • Time Zone

        • Network (Ethernet or Wi-Fi)

      5. Install the paper roll if prompted:

        • Open the printer compartment.

        • Insert roll with paper feeding under and out.

      6. The device may automatically download any required software updates.

      Once updates are complete, the device will boot into the Clover home screen, and you're ready to begin using the terminal.

      🧾 Accepting Payments

      Clover Compact supports:

      • EMV chip

      • Swipe

      • Tap/contactless (NFC)

      • Manual entry (on-screen keypad)

      All payments are processed through Clover’s secure platform and will appear in the Clover Dashboard for reporting.

      🛠️ Daily Use

      To run a sale:

      1. Open the Sale app on the home screen.

      2. Enter the amount or add items (if inventory is configured).

      3. Tap Charge.

      4. Allow the customer to pay using swipe, chip, or tap.

      5. Choose to print, email, or text the receipt.

      🔄 Refunds, Voids & Reports

      Access these through the Transactions app:

      • Refund a transaction by locating it, selecting it, and choosing Refund.

      • Void a transaction before batch close (if supported).

      • View daily batch totals, open/closed batches, and transaction history.

      🔌 Optional Tethering (PIN Pad Setup)

      You can use a second Clover Compact as a customer-facing PIN pad:

      • Requires a Clover Compact Tether Cable (sold separately).

      • One terminal acts as merchant-facing, the other as customer-facing.

      • Designed for retail counters, grocery, and EBT acceptance setups.

      Note: Customer-facing devices used for PIN entry do not process transactions and may not be billed if designated as tethered.

      📊 Reporting & Device Settings

      Log into the Clover Dashboard at clover.com/dashboard to:

      • View transactions and deposits

      • Manage settings and users

      • Access reporting and export data

      🧩 Supported Software Plans

      • If this is your only Clover device, the merchant must be on the Payments or Healthcare plan.

      • If part of a multi-device Clover setup, any plan above Payments is supported.

      🆘 Support

      • For hardware or setup issues, visit clover.com/help

      • Contact your payment provider or ISO for account, pricing, or deposit support.