My Invoice Manager customer forgot their login information. How do I help them log in to the Customer Payment Portal?

As the merchant, you can manage your customer’s account by navigating to:

• Modules
• Invoice Manager
  
• Manage Customer Users
  

• Search for your customer, when located, you’ll see their Account # and Username
  

• You can click “Edit” on your Customer if you wish to provision a new password for them.
  

Alternatively, from the Login Page there are options if a user has forgotten their Account # or Password.

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