Device FAQ
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      2. Device Information
      3. Device FAQ

      My device is broken, how do I request a replacement?

      Three ways to replace a broken device.

      1. Visit Paystri's Help Center at help.paystri.com and Submit a Ticket.
      2. Email service@paystri.com with all pertinent details (this will create a Ticket for Paystri's Customer Success team).
      3. Call Paystri at 978-744-9090.

      Still Have Questions?

      We're here to help.

      Submit a ticket