My device is broken, how do I request a replacement?

Three ways to replace a broken device.

If your device is broken, here’s how you can request a replacement:

1. Visit the Help Center: Go to help.paystri.com and submit a ticket for a replacement.
2. Email Us: Send an email with all pertinent details to service@paystri.com. This will automatically create a support ticket for our Customer Success team.
3. Give Us a Call: Contact Paystri directly at 978-744-9090, and we’ll assist you with your replacement request.

Choose whichever method is most convenient, and we’ll help get your device replaced!

Still Have Questions?

We're here to help.

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