Statements & Reporting
Deposits and Fees
I’m not receiving email notifications and receipts.
Please review the following settings in the Paystri Gateway:
Settings > Custom Email Notifications
- Review your email templates and locate ‘Who Should Get This Email’. Verify the ‘Merchant’ box is checked.
Settings > Manage Users
- Find user. Click Edit.
- Review “Email Notifications” panel in the User Profile to make sure the email notification type is enabled.
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