I’m not receiving email notifications and receipts.

Please review the following settings in the Paystri Gateway:

Settings > Custom Email Notifications

  • Review your email templates and locate ‘Who Should Get This Email’. Verify the ‘Merchant’ box is checked.

Settings > Manage Users

  • Find user. Click Edit.
  • Review “Email Notifications” panel in the User Profile to make sure the email notification type is enabled.

Still Have Questions?

We're here to help.

Submit a ticket