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How to configure Invoice Manager

Before using Invoice Manager, you must complete initial setup and configuration.

  • To begin, navigate to Modules and select Invoice Manager.


  • Adjust the general settings for Invoice Manager using the Invoice Manager Configuration box.


Business to Business vs. Business to Consumer: Control how customers access invoices and make payments.

  • Business to Consumer (B2C)= Single-user access. There is one account for one user. Invoices and payments can only be accessed by that single user.
  • Business to Business (B2B)= Multi-user access. There is one account for multiple users. Invoices and payments for the account can be accessed by any of the users tied to that account.

Configuration options:

  • Allow Future Scheduled Payments:Only applies if your customers will be pay via the online Customer Portal. Enable this feature to allow customers to schedule one-time future payments (example: Customer logs in to Customer Portal on Monday and schedules payment for Friday).
  • Allow Partial Payments / Require Reason for Partial Payments:Allows customers to pay an invoice balance in increments rather than the full balance all at once. You can enable “Require Reason for Partial Payments” to require customers provide a message reasoning their need for a partial payment.
  • Presentment Only: Use Invoice Manager system as “Presentment Only” so customers can only view invoices online. This disables online customer payment functionality.
  • Reminder Email Intervals:Enable for automatic customer email notifications when invoices are outstanding for 15, 30, 45, or 60 days.

After you configure your settings and click save.

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