How do I process a sale via the EPN Activity Report?

Processing sales via the EPN Activity Report.

  1. Login to the Merchant Support Center:
  2. Click Activity Reports in the side bar menu.
  3. Create a report by date or by month to find the original transaction upon which you wish to base the new transaction.
  4. Find the desired transaction row and click the Sale button on the right.
  5. Enter the desired amount for the new transaction.
  6. Verify the payment information and customer/order data:
    1. Street address and ZIP code (this is not required to complete the transaction, but is required to qualify for AVS at your MSP)
    2. Tax amount and purchase order (required for business or corporate cards)
    3. NOTE: If you do not have the purchase order or tax information, use the current date for the purchase order and "0.00" for tax
  7. Click the Submit Transaction button.

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