How do I issue a refund in Datacap?

Identify the source of the transaction

1.  Find out which X-Changer the credit card transaction was processed on

           a.  This can be found in Reports > Credit Card transaction Report

2.  Get the 'Merchant Secret' Key for the X-Changer you would like to issue a refund on

a.   From the Manager's Menu Navigate to System Setup > General Info > Scroll To Credit Card Settings

Issue the refund

1.  Navigate to https://vt.dcap.com/#!/configure

2.  Select the 'Configure' Tab

3.  Fill out all information, click save

4.  Click the 'Payment' tab
5.  Click in the 'Transaction type' Box to change transaction to 'return'
6.  Fill out all information on screen
7. Select Process transaction