Frequently Asked Questions (FAQs)
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      1. Help Center
      2. Token Transfers
      3. Frequently Asked Questions (FAQs)

      FAQs about Token Transfers

      1. Will My Customers Need to Re-Enter Their Card Information?
        • Typically, no. A token transfer preserves existing payment details.
      2. How Long Does a Token Transfer Take?
        • It varies, but plan for at least a few days to a couple of weeks.
      3. What If a Token Is Already Expired or Invalid?
        • Those tokens may fail to import. Update or remove them to maintain accuracy.
      4. Are There Extra Fees?
        • Some providers charge export or import fees. Check with both your old and new providers.
      5. How Do I Confirm Success?
        • You’ll receive confirmation from both providers, plus you can run test transactions to verify.

      Didn’t see your question here? Contact Paystri’s Token Transfer support line at      (978) 915 3606 or email us directly for personalized help at tokentransfers@paystri.com.